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Terms and Conditions

Conditions of use

You commit to following and adhering to these Terms and Conditions by accessing or utilizing the Drivein website. If you do not accept these Terms, you are not permitted to utilize the services. DriveIn retains the right to amend these Terms at any time, with such changes taking effect immediately upon their publication. You must periodically review these Terms to ensure your compliance.

For Clients of Drivein

This page explains how to use the DriveIn platform to book services like car rentals, desert safaris, and city tours. You can browse


Vendor Agreements and Requirements

Vendors are required to deliver services via Drivein commit to upholding superior service standards and adhere to all applicable laws and regulations in the UAE. Additionally, vendors must guarantee that their services are accessible as promoted and remain attentive to customer inquiries and issues. The services offered are both available and of the quality specified on the platform.
All vehicles and equipment for rentals are properly licensed.

Payment Terms for Vendors

Vendors will receive compensation for their services per the terms established with DriveIn. Payments are processed every month, and vendors are required to submit invoices for the services they have provided. DriveIn will retain a service commission from each booking, with the specific percentage detailed in the vendor agreement.

Service Standards and Performance Expectations

Vendors must comply with established criteria for service excellence and customer satisfaction. They are required to provide outstanding customer service, maintain high-quality vehicles, and offer expertly guided tours.

Conflict Resolution

Any disputes will be resolved by the procedures outlined in the vendor agreement. DriveIn can act as an intermediary to facilitate dispute resolution.


Government Compliance and Legal Requirements

Adherence to UAE Tourism and Rental Laws

Vendors ensure they have the necessary licenses, permits, and insurance before listing services on Drivein. All vendors must comply with UAE laws including tourism regulations, rental laws, and safety standards.

Licensing and Permits Information

Vendors have to prove their necessary licenses, and permits, to operate legally in the UAE. This includes permits for vehicle rentals, desert safaris, and city tours.


Cultural and Ethical Considerations

Islamic Cultural Guidelines for Dubai

All services are required to adhere to the Islamic customs prevalent in Dubai, particularly regarding dress codes, conduct, and behavior in public spaces. Respecting Local Customs During City Tours
Visitors are urged to demonstrate respect while exploring cultural and religious landmarks. Guidelines for Clients During Ramadan (e.g., Public Eating, Dress Code)
Clients are expected to honor fasting hours by abstaining from eating, drinking, and smoking in public areas from dawn until dusk. Additionally, modest attire is mandatory. Interaction with Heritage Sites and Local Communities Clients should avoid disturbing local communities during tours. They are encouraged to maintain respect when interacting with local people and their cultures. Ethical Guidelines for Conduct in Desert and City Tours
Clients should avoid damaging natural landscapes and disturbing wildlife, during desert activities. Clients must observe environmental and ethical standards during their excursions in desert environments.


Government Compliance and Legal Requirements

Analytical Property Rights

All materials available on the DriveIn platform, including but not limited to text, images, logos, and designs, are owned by DriveIn and are safeguarded by copyright laws. Unauthorized use or reproduction of any content is strictly prohibited without obtaining prior written consent.

corrections to Terms

DriveIn retains the authority to alter or revise these Terms and Conditions at any time. Any changes will be communicated through the website and will take effect immediately upon their publication.


Governing Law and Authority:

These Terms are subject to the legal framework. Any conflicts arising from these Terms will be adjudicated in the courts.